The Alzheimer Society of Thunder Bay is looking for a resourceful, experienced, and passionate individual to join their team! In this vital role, the Dementia Connect Navigator serves as the first point of contact for all Alzheimer’s and/or Dementia related calls while reporting directly to the Executive Director. Moreover, the successful candidate will ensure timely support for immediate needs and facilitate virtual and in-person education and group support programs accessible to individuals across the region.

Pay: From CA$60,000.00 per year

As a Dementia Connect Navigator, you will play a crucial role in connecting clients with essential resources and compassionate care.

Key Responsibilities:

• Firstly, receive all incoming calls for the Dementia Support Line and provide immediate support and information
• Plan, implement, facilitate, and evaluate group education series annually to ensure accessible participation and barrier-free access for all
• Additionally, promote relationships with related community specialists and organizations
• Supporting clients and care partners in the development of coping strategies that support overall well-being
• Accordingly, assist clients with navigating difficult emotions and situations related to Alzheimer’s and/or Dementia
• Ensure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations and internal policies
• Facilitate timely referrals to mental health supports and services available within the Society and/or community
• Serving as a short-term emotional support for clients during wait list for other more comprehensive mental health supports and services (up to three months)
• Collect, maintain, and report required quantitative and qualitative data to support monitoring, evaluation and reporting
• Keep informed about Alzheimer’s disease and other dementias, clinical manifestations, behaviours, current care practices, treatment options, placement options, community resources, and relevant legislation
• Assist with developing policies, procedures, and support resources
• Perform other duties as required

Location:

Serving the District of Thunder Bay and all rural towns and communities, inclusive of First Nation communities as outlined in the organization’s service area.

Qualifications:

• Degree in Social Work, graduate certificate in counselling, or another regulated health care designation
• A master’s level education with current registration as a Canadian Certified Counsellor of the College of Psychologists of Ontario is considered an asset
• Moreover, 3-5 years’ experience offering direct therapeutic communication and support within the health and/or social service sector
• Experience in coaching, counselling, service coordination, or crisis response
• Furthermore, experience supporting clients with complex mental health concerns
• Similarly, experience building partnerships and collaborating with external organizations
• Knowledge of therapeutic modalities that support clients’ ability to move through stress and distress and build resilience (CBT, coaching, etc.)
• Advanced verbal and written communication skills
• Fluency in French or another language considered an asset
• Proficiency with Microsoft office, case management software, an care coordination systems

Requirements:

• Valid G driver’s licence and reliable transportation
• Must be registered in good standing with the Ontario College of Social Workers and Social Service Workers or another regulated health care body
• Must prove professional registration and carry $2 million professional liability coverage

How to Apply:

To apply, please send a copy of your resume and cover letter to recruitment@northernpeakhr.com.

Equity & Accessibility:

The Alzheimer Society of Thunder Bay is an equitable employer. We are committed to building a diverse and inclusive workplace and welcome applications from all qualified individuals. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for applicants throughout the recruitment process.