What we help with
NorthernPeakHR provides practical HR support that strengthens your policies, documentation, and leadership processes—so people issues are handled consistently and don’t become operational disruptions.
HR Advisory & Ongoing Support
On-call guidance for owners, managers, and supervisors. Clear next steps, practical wording, and documentation support to keep issues from escalating.
HR Consulting & Ongoing Support
Clear, consistent documentation that matches how your business actually operates—easy to apply and built for real-world situations.
- Employee handbooks and policy development/updates
- HR policies and standards (expectations, conduct, attendance, etc.)
- Forms, letters, and templates (offers, warnings, role changes, etc.)
- Internal process guides and role expectations
- Job descriptions and role clarity improvements
Policies, Handbooks & Documentation
Clear, consistent documentation that matches how your business actually operates—easy to apply and built for real-world situations.
- mployee handbooks and policy development/updates
- HR policies and standards (expectations, conduct, attendance, etc.)
- Forms, letters, and templates (offers, warnings, role changes, etc.)
- Internal process guides and role expectations
- Job descriptions and role clarity improvements
Performance Management & Progressive Discipline
Support for coaching, corrective action, and documentation—so expectations are clear and decisions are defensible.
- Coaching plans and performance conversations
- Performance improvement support and documentation
- Progressive discipline guidance and templates
- Corrective action structure and consistency for leaders
- Attendance and reliability documentation support
Workplace Investigations & Resolution Support
Structured support for complaints, conflicts, and workplace incidents—clear process, documentation, and practical close-out.
- Structured investigation planning and documentation
- Interviews and information review (as needed)
- Clear findings and recommended corrective steps
- Conflict/complaint resolution support
- Close-out tracking and follow-up support
Leadership, Onboarding & Supervisor Support
- Onboarding structure (checklists, expectations, templates)
- Supervisor/lead-hand support for day-to-day people issues
- Guidance for tough conversations and consistent follow-through
- Team expectations and role clarity tools
- Documentation support to help leaders stay consistent
HR Audits & Risk Reduction
Process and documentation improvements that reduce risk and keep you prepared for audits, growth, and high-impact situations.
- HR assessments / gap reviews to minimize risk
- Policy and procedure review and refinement
- Documentation discipline and recordkeeping improvements
- Job description and role clarity review
- Compensation structure review (where applicable)
- Consistency improvements across leaders and sites
Employee & Labour Relations
Support for employee relations and union environments, including guidance through formal processes when required.
- Employee relations support and documentation
- Union environment support (where applicable)
- Grievance guidance and preparation
- Arbitration support and coordination
- Alternative dispute resolution support
Recruitment (Full Cycle)
End-to-end recruitment support that helps you hire faster, improve fit, and reduce repeat hiring issues.
- Job postings and applicant screening
- Interview support and selection guidance
- Reference and background checks (as required)
- Offer letters and onboarding documentation
- Leadership / management recruitment support
- Temporary placement support (where applicable)
Field-Based & Multi-Site Operations Support
HR support designed for real operations—multiple crews, shifting schedules, and remote sites—so processes stay consistent across locations.
- Consistent expectations across crews and job sites
- Documentation that works in the field (not just office)
- Practical HR systems for rotational and remote operations
- Support for multi-site consistency and leader follow-through
How it works
- Quick scope call to understand your workforce and priorities
- Quote + plan (project-based, monthly support, or both)
- Build, implement, and support with updates as your operation changes
Common situations we can help with
- Hiring and onboarding structure (roles, offers, templates, checklists)
- Attendance, performance, and discipline documentation
- Conflict, complaints, and workplace investigations
- Policy creation or cleanup (simple, practical, usable)
- Supervisor/lead-hand support when tough situations land on your desk
FAQ
Do you work with small businesses? Yes—support is right-sized so you get structure without unnecessary overhead.
Can you support remote or field-based operations? Yes—process and documentation that holds up across crews and locations.
Do you offer ongoing monthly support? Yes—many clients use us for ongoing HR maintenance, leader support, and updates.