Northern Peak HR

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Human Resources Services


What we help with

NorthernPeakHR provides practical HR support to businesses throughout Thunder Bay and Northwestern Ontario. Our services strengthen your policies, documentation, and leadership processes—so disputes are handled consistently and don’t become operational disruptions.

HR Advisory & Ongoing Support

On-call guidance for owners, managers, and supervisors. Clear next steps, practical wording, and documentation support to keep issues from escalating.

  • Consistent expectations across crews and job sites
  • Documentation that works in the field (not just office)
  • Practical HR systems for rotational and remote operations
  • Support for multi-site consistency and leader follow-through
  • Assistance in dealing with multiple crews and shifting schedules
  • Coaching plans and performance conversations
  • Performance improvement support and documentation
  • Progressive discipline guidance and templates
  • Corrective action structure and consistency for leaders
  • Attendance and reliability documentation support
  • Onboarding structure (checklists, expectations, templates)
  • Supervisor/lead-hand support for day-to-day people issues
  • Guidance for tough conversations and consistent follow- through
  • Team expectations and role clarity tools
  • Documentation support to help leaders stay consistent
  • Employee relations support and documentation
  • Union environment support (where applicable)
  • Grievance guidance and preparation
  • Arbitration support and coordination
  • Alternative dispute resolution support
  • Employee handbooks and policy development/updates
  • HR policies and standards (expectations, conduct, attendance, etc.)
  • Forms, letters, and templates (offers, warnings, role changes, etc.)
  • Internal process guides and role expectations
  • Job descriptions and role clarity improvements
  • Structured investigation planning and documentation
  • Interviews and information review (as needed)
  • Clear findings and recommended corrective steps
  • Conflict/complaint resolution support
  • Close-out tracking and follow- up support
  • HR assessments / gap reviews to minimize risk
  • Policy and procedure review and refinement
  • Documentation discipline and recordkeeping improvements
  • Job description and role clarity review
  • Compensation structure review (where applicable)
  • Consistency improvements across leaders and sites
  • Job postings and applicant screening
  • Interview support and selection guidance
  • Reference and background checks (as required)
  • Offer letters and onboarding documentation
  • Leadership / management recruitment support
  • Temporary placement support (where applicable)

How it works

  • Quick scope call to understand your workforce and priorities
  • Quote + plan (project-based, monthly support, or both)
  • Build, implement, and support with updates as your operation changes

Common situations we can help with

  • Hiring and onboarding structure (roles, offers, templates, checklists)
  • Attendance, performance, and discipline documentation
  • Conflict, complaints, and workplace investigations
  • Policy creation or cleanup (simple, practical, usable)
  • Supervisor/lead-hand support when tough situations land on your desk

FAQ

Do you work with small businesses? Yes—support is right-sized so you get structure without unnecessary overhead.
Can you support remote or field-based operations? Yes—process and documentation that holds up across crews and locations.
Do you offer ongoing monthly support? Yes—many clients use us for ongoing HR maintenance, leader support, and updates.

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