Your duties and responsibilities as a Commercial Line Account Manager will include:

• Support commercial clients with their insurance needs.
• Provide professional insurance insights and advice in the context of risk management.
• Conduct in-depth consultations with clients to understand their insurance needs and financial situations.
• Evaluate existing insurance policies and suggest improvements or additional coverage if necessary.
• Research various insurance products available in the market from multiple insurers.
• Provide clients with a range of policy options, explaining the benefits and drawbacks of each.
• Liaise with insurance companies to negotiate terms and secure favorable policy rates for clients.
• Support clients through the claims process, ensuring they understand the steps involved and advocating on their behalf if disputes arise.
• Maintain ongoing relationships with clients, providing updates on policy changes and suggesting adjustments as life circumstances change.
• Both build and maintain relationships with insurance providers to stay informed about new products and services.
• Ensure all activities comply with industry regulations as well as legal requirements.

Required Qualifications:

• Minimum of eight years of professional experience in the Insurance sector, Business Development, Account Management or commercial sales.
• Exceptional sales and relationship building skills.
• Strong knowledge of the Thunder Bay business community.
• Exceptional listener and communicator (verbal + written).
• Self-motivated, organized, and goal-driven.
• Strong technical skills (CRM, Office 365,etc).
• Willing to learn and grow.

If interested, please email Tianna.horton@northernpeakhr.com , in confidence, with a resume and cover letter, no later than May 22^nd, 2025. The employer information will be disclosed after initial rounds of screening.