Frequently Asked Questions
Find answers to some of the most common inquiries below. If you don’t see your question here, please don’t hesitate to contact us directly at recruitment@northernpeakhr.com. We’re here to assist you and ensure you get the information you need.
What types of companies do you work with?
We specialize in working with small to mid-sized businesses across industries (e.g., professional services, healthcare, retail, construction). Whether you don’t have a dedicated HR team or you need strategic guidance, we tailor our engagement to fit your size and maturity.
What type of HR services do you offer?
Our services include (but are not limited to): HR audits, compliance and risk assessments, policy development, employee handbooks, recruitment support, performance management, leadership coaching, employee relations, compensation strategy, and HR technology integration.
Do we have to retain you long-term?
We offer flexible engagement models. You can work with us for a one-time project (e.g., a policy overhaul or investigation), or we can provide ongoing, fractional HR support — acting as your HR team as needed.
What is your approach to HR consulting?
We take a holistic, customized approach — starting with a deep understanding of your business and challenges. Our seasoned HR experts deliver practical, scalable solutions tailored to your culture and built for real-world implementation, not generic templates.
How do you ensure legal compliance (e.g., Ontario Employment Standards, OHSA)?
We keep up-to-date with local and provincial employment laws. Our compliance services include audits of current HR practices, policy reviews, and corrective action plans to align with Ontario employment standards and health & safety regulations.
How do you handle confidentiality?
We treat your data and employee information with the utmost confidentiality. We adhere to professional standards, use secure communication, and can sign non-disclosure agreements to ensure trust and privacy.
How do you measure success in your HR consulting engagements?
We set clear goals at the beginning — this could include enhanced workforce performance, reduced HR-related risks, engagement scores, time-to-fill for recruiting, or industry compliance metrics. Throughout the engagement, we track progress and report on outcomes to ensure we delivered on tangible results that aligned with your business objectives.
What should I expect during the initial consultation?
During the initial consultation, we will discuss your HR needs, challenges, and goals. This helps us understand how we can best support your business and tailor our services to meet your requirements.
Do you offer remote HR consulting services?
Yes, we offer remote HR consulting services to businesses across Canada.