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Ontario Works Administrator

Ontario Works Administrator

Job Type: Full Time
Job Location: Fort Frances

Company Location: Couchiching First Nation

Couchiching First Nation is seeking a permanent full-time Administrator to manage their Ontario Works department. The ideal candidate will have a strong background in social services, excellent communication skills, and a commitment to supporting our community members. This role offers the chance to provide leadership and program management to ensure the effective delivery of key Ontario Works services that support the community of Couchiching First Nation.

Job Position Overview:

The Ontario Works Administrator is a management position responsible for the coordination, planning, organization, and evaluation of service delivery within the Ontario Works program. This role also includes assessing applicants’ eligibility for social assistance and developing service delivery plans for employment assistance and support services. Reporting directly to the Executive Director, the Ontario Works Administrator is accountable for the effective implementation and delivery of the Ontario Works program.

Duties and Responsibilities:

  • Manage a portion of the caseload.
  • Review and manage applicants’ eligibility for assistance.
  • Verify information, evaluate applicants, and approve applications.
  • Review employment opportunities and referrals to training programs.
  • Provide managerial advice and program decision making, technical program development and support, effective case planning management.
  • Supervise and monitor program staff, assessing training needs and ensuring proper documentation and financial reporting.
  • Oversee programs and community activities to ensure program compliance.
  • Assess homemaker/support program service delivery, identify needs, and coordinate the delivery of services.
  • Provide supervisory oversight of the homemaker/support program workers.
  • Ensure accountable program administration and follow financial procedures.
  • Submit monthly reports to Executive Director and funders as required.
  • Provide statistical and financial reports for the homemaker/support program.
  • Maintain proper documentation and file maintenance.
  • Ensure confidentiality and security of documents and files.
  • Provide appeal process information and prepare documents for appeal boards.
  • Process funeral and burial claims for community members, including necessary documentation and receipts.

Required Qualifications and Experience:

  • Two years in a social service/Ontario works setting is preferred.
  • Excellent interpersonal abilities with strong verbal and written communication skills.
  • Strong organizational and administrative skills.
  • Proficient with computers with the ability to learn new software.
  • Experienced with Microsoft 365 suite including Word, Excel, and Outlook.
  • Ability to provide a Criminal Record Check.

What We Offer:

  • Annual salary of $55,000 to $70,000, based on experience and qualifications.
  • Extended health benefits package and pension plan.
  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.

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