The Human Resources Specialist is responsible for the orderly operation of general duties within their assigned Unit, as well as the efficient transfer of information and communications received by the Thunder Bay Police Service.

Branch: Human Resources
Unit: Human Resources
Reports to: Director of Human Resources
Pay scale: As per the Senior Officer Salary Schedule ($70,545.64 to $81,398.81)
Working hours: 5 on, 2 off schedule, consisting of 8-hour shifts between 0700 – 1700
Competition #61-2025

General core competencies required to be successful as a Human Resources Specialist are:

1. Accountability and Excellence

• Firstly, align behaviours to organizational and ethical values of trust, integrity, leadership, inclusivity, and collaboration.
• Address others whose behaviours are contrary to TBPS values.
• Demonstrate required level of job‐related skill.
• Focus efforts on achieving standards of excellence through both continuous improvement and ongoing development.
• Comply with all relevant codes of conduct, policies, and procedures.
• Exercise self control, adaptability, and flexibility in stressful or difficult situations.
• Accept responsibility for own actions regardless of consequences.
• Respect the dignity, human rights, equity, diversity, and inclusion of others.

2. Decision Making

• Apply established guidelines and procedures to make informed decisions.
• Seek guidance as needed when the situation is unclear and involves the right people in the decision-making process.
• Consider consequences of decisions including the impact on others and the TBPS.
• Reach decisions that are consistent with established procedures and TBPS values.
• Assess the effectiveness of decisions and respond accordingly.

3. Interaction and Influence

• Promote team goals, share the workload, and assist others.
• Give credit and acknowledge contributions and efforts of peers.
• Treat others fairly, ethically, and with value — communicating openly and building trust.
• Effective written and verbal communication skills – clear, concise, and suited to others’ level of understanding.
• Demonstrate cooperation, collaboration, and consensusbuilding when working with others within or outside the TBPS.
• Ability to accept and act on constructive criticism.
• Also, effectively communicate using strategies to achieve common goals, influence, and gain support of others.

4. Social & Cultural Competency

• Demonstrate a professional, empathetic, and objective demeanour.
• Able to effectively interact, work and develop meaningful relationships with people of various ethnic, cultural, and social backgrounds.
• Recognize and respect diversity through communication and actions in all contexts.
• Show respect and openness towards someone whose ethnic, cultural, and social background is different from one’s own.
• Able to recognize and manage one’s own behaviours, moods, and impulses to create an inclusive, equitable and welcoming environment within the TBPS.
• Able to use one’s own experiences to relate to and work with all ethnic, cultural, and social groups.

5. Planning and Organization

• Plan and organize work.
• Identify importance of tasks and prioritize time accordingly to ensure completion of all tasks within timeframe.
• Make effective use of available resources to meet work objectives.
• Monitor the attainment of objectives and/or quality of the work completed.

6. Providing Advice and Guidance

• Keep current with changes related to area(s) of expertise and disseminates relevant information.
• Provide advice and guidance to others on issues related to area of expertise.
• Analyze implications of proposed course of action to mitigate risk.
• Identify and propose solutions that take into consideration all parties involved in a situation.
• Adapt strategies to take into account evolving trends and best practices.

7. Information Management

• Use appropriate procedures to collect, organize, retrieve, maintain, and disseminate information.
• Demonstrate awareness of key types and sources of information needed to perform duties.
• Effectively use technology and/or systems to manage information pertinent to the position.
• Ensure appropriate security protection, storage, and maintenance of information.
• Respect confidentiality of information.
• Knowledge of computer applications pertinent to position.

Summary of Essential Job Functions:

The Human Resources Specialist is responsible and accountable to the Director of Human Resources for the efficient and timely performance of the assigned duties and responsibilities. Specific responsibilities shall include but not be limited to:

• Works with Director of Human Resources to ensure support and implementation of Human Resources programs, processes and initiatives.
• Maintains an understanding of employment related legislation and the ability to interpret the collective agreements.
• Consistently and equitably applies Human Resources policies and procedures across the Service.
• Contributes to the development and review of Human Resources related policies and procedures.
• Manages all phases of the recruitment process by posting vacancies, receiving applications, scheduling and facilitating pre-employment testing, conducting interviews and extending offers for all positions within the Service.
• Works with Inspectors to define job requirements and draft accurate job descriptions.
• Also, attends recruitment events and community building initiatives.
• With accuracy, prepares and processes personnel change notification forms (TB483) regarding incremental increases, classifications, schedule changes, hires and terminations with the pay periods and calculates retirement and/or termination payouts.
• Supports the disability management process by working with the Return to Work & Reintegration Specialist and City HR staff to ensure proper and timely payment of claims and monitor claims for approvals.
• Further, maintains up-to-date personnel files, ensuring new information is added in a timely manner.
• Calculates, maintains and communicates member’s leave bank entitlements to the Executive Assistant to the Branch Commander.
• Serves as the first point of contact for walk-in and email inquires related to Human Resources matters.
• Lastly, all other duties as assigned within the core competencies.

Required Qualifications:

• A degree or diploma in Human Resources, Business Administration or related field; or an equivalent combination of education, training and experience.
• Minimum of 3 – 5 years of work-related experience in Human Resources in a generalist capacity.
• Certified Human Resources Professional or Leader (CHRP or CHRL) designation is considered an asset.
• Knowledge of relevant legislation and employment program and the ability to interpret and apply applicable human resources policies, procedures, legislation and collective agreements.
• Demonstrated ability to conduct workplace investigations and resolve employee relation issues.
• Demonstrated ability to handle multiple priorities and meet strict deadlines.
• Strong organizational skills as well as attention to detail.
• Excellent verbal and written communication skills with the ability to develop and maintain relationships of trust with individuals at all levels of the organization.
• Additionally, strong focus on providing exceptional customer service to all stakeholders.
• Ability to manage sensitive and confidential information with tact and discretion.
• Demonstrated knowledge and experience in Microsoft Office related software to an accomplished level, including Microsoft Word, Excel, and PowerPoint is essential.
• Ability to manage workload with a great deal of autonomy while still collaborating, sharing expertise and drawing on the expertise of colleagues.

Working Conditions:

• Required to work dayshift on Monday to Friday schedule, 40 hours per week.
• Work is performed in a standard office environment with minimal adverse working conditions.
• Regular need to give close attention, either hearing or seeing, to what is happening.

Tests & Assessments

Candidates may be subject to any of the following tests and assessments for this position.

• Application review
• Performance Appraisal review
• Disciplinary record review
• Panel Interview