Job Summary:

Lac Seul First Nation is seeking a dedicated and detail-oriented Eligibility Review Officer (ERO) to join the Ontario Works Department.

Under the direction of the Director of Ontario Works, the Eligibility Review Officer is responsible for conducting eligibility assessments, investigations, and compliance reviews related to the Ontario Works Social Assistance Program. The ERO will also provide guidance and support to community members, assisting them in overcoming barriers to self-sufficiency while ensuring program integrity and accountability.

Location: Frenchman’s Head, Lac Seul, ON
Term: Full-Time Term Position (6 Months) with the Possibility of Extension
Salary: $28.50/hour
Hours: 8:30 a.m. – 4:30 p.m., 35hrs/week
Closing: April 13, 2026 by 4:30pm (late applications won’t be accepted)

Key Responsibilities:

Eligibility Review & Compliance

• Firstly, assess applications for Ontario Works and related support programs.
• Subsequently, conduct in-depth eligibility reviews, interviews, and document verification.
• Investigate suspected cases of ineligibility, fraud, or non-compliance.
• Prepare detailed reports and maintain accurate case records.
• Ensure compliance with program policies and legislation.

Client Support & Case Management

• Provide guidance and support to clients navigating social assistance processes.
• Assist individuals in developing action plans toward stability and independence.
• Connect clients with housing, employment, education, and other community resources.
• Support clients in crisis and coordinate appropriate referrals.

Collaboration & Advocacy

• Work collaboratively with community departments such as housing, health, and education.
• Also, advocate for culturally appropriate service delivery.
• Represent Lac Seul First Nation in external meetings related to social services when required.

Qualifications:

• Firstly, a post-secondary diploma in Social Services, Counselling, or a related field.
• Additionally, a minimum of two (2) years experience in social services or community development.
• Likewise, investigative experience with strong analytical and problem-solving skills.
• Knowledge of Ontario Works Social Assistance Program and relevant legislation.
• Understanding of systemic barriers affecting First Nation communities.
• Proficiency in Microsoft Office.
• Strong written and verbal communication skills.
• Indigenous language proficiency is considered an asset.
• A valid drivers license is an asset and must have access to a vehicle as this worker will need to commute to all 3 communities.

Application Instructions:

Please submit a cover letter along with a resume, and written permission for LSFN People & Culture Department to contact two employment references (most recent supervisors) must be provided. Applications may be mailed, faxed, emailed, or also delivered in person to:

Lac Seul First Nation
Attention: C/o PC Dept.
P.O. Box 100
Hudson, ON.  P0V 1X0
Email: resumes@lacseulfn.org

Lac Seul First Nation requires candidates who receive offers to complete a Criminal Reference Check. We appreciate all applicants; however, we will only contact those selected for an interview.

Note:

Preferential Hiring Policy: Lac Seul First Nation band members will receive first consideration for hiring.
If no suitable LSFN band members apply, we will then consider Indigenous persons who are non-LSFN members. Finally, if no qualified Indigenous applicants are available, we will offer the position to the most suitably qualified non-Indigenous candidate.